The GOOD, The BAD, & The INCOMPLETE…
How does your Application measure up?

THE GOOD

Compliant with current statutes, regulations and HUD guidance

Compliant with Fair Housing requirements

Comprehensive - Asks all questions needed for determining Eligibility & Suitability

Questions are written in simple English so that a person with limited comprehension skills knows exactly what information to provide

Does not allow for “not applicable/NA” responses

Requires all adult family members to sign under penalty of perjury

THE BAD

Limited information and instructions provided

Does not ask enough questions to capture needed information

Asks prohibited questions

Allows yes and no responses without requiring explanations

Uses acronyms or words in the assisted housing industry that a non-housing person may not understand

Does not provide adequate space for handwritten responses

THE INCOMPLETE

Lacks clear instructions

Provides no information about the application process

Has not been reviewed and updated annually to incorporate changes in regulations and statutes

Does not gather language and reasonable accommodation needs

Asks vague and generalized questions that complicate the interview process

When was the last time you updated your application?

When was the last tine you updated your application?

Participants attending this course will learn how to Create & Update Applications for Admission that protect the agency from discrimination claims and can be used in evictions or other legal actions. They will also learn how to compose questions in simple English to encourage more accurate responses, and what information and instructions are needed in a complete application packet. A sample application form, instructions, and information sheet will be provided as guides for creating a quality application for your Agency.

This class is great for: Executive Directors, Occupancy Staff, Waiting List Management Staff, and Receptionists and Front Desk Staff!

Duration: 1 hour and 11 minutes

SKU: 200116